Returns & Exchanges
At Topped Toys, we want you to love your fashion-forward purchases, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your style experience is seamless, from the moment you browse to the moment you wear.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing