Frequently Asked Questions
Everything you need to know about our high-fashion collectibles.
How long does shipping take for limited edition drops?
Standard shipping typically takes 3-5 business days within the continental US. For international orders, please allow 7-14 business days for delivery and customs processing.
What is your return policy on fashion-forward toys?
We accept returns within 30 days of purchase, provided the item is in its original, unopened packaging. Due to the collectible nature of our products, opened items cannot be returned.
Do you offer international shipping?
Yes, Topped Toys ships to over 50 countries worldwide. Shipping rates and duties are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products authentic and licensed?
Absolutely. Every item at Topped Toys is 100% authentic and sourced directly from designers or authorized manufacturers to ensure the highest quality for collectors.
Can I cancel or modify my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team via live chat.